Q: What are the main benefits of this service?
A: First and foremost, prevention of insurance fraud and misrepresentation.
We think you'll find that our E-MedicalTrace reports are one of your
best fraud-fighting tools. Second, our reports will save you time and money and
help you avoid the bureaucratic tangles of trying to do this research
yourself. Our researchers know whom to contact and how to expedite
the information-gathering process. We'll provide a thorough and
professional finished report in 3-4 business days. Finally, our reports
are useful in helping you to positively verify the identity of your subject
and to determine his/her address history.
Q: Is there a fee if no medical treatments are found?
A: We offer our HOSPITAL Trace report on a "No Find - No Fee" basis.
Our PHARMACY Trace report is not offered on this basis. Our
COMPREHENSIVE Trace report (which is a combined report,
consisting of the previous two) is offered on a partial "No Find - No Fee"
basis, meaning if no hospital records are found, the fee will be reduced.
Q: How do we receive the finished report?
A: You can choose to receive it either via the Internet (i.e., on a secure web
page) or by fax.
Q: Please explain the ordering process.
A: You can order either via the Internet or by fax. If you order via the Internet,
simply use our Online Order Form. In this case
it is necessary to also fax us your signed medical authorization.
Alternatively, you can use our Fax Order Form to handle the
ordering process completely by fax.
Q: How can we obtain copies of any medical treatment records found?
A: Ordering information and cost (when available) is provided in your report.
Q: What is your privacy policy?
A: We are very concerned to protect and maintain your privacy
and that of your subject or client. No information which you supply to us
will be shared with any third party. Your company's information and
any information relating to your subjects or clients will be maintained
in the strictest confidence.
Additional questions? Please
email us.
